Security

Our policies and approach to keeping Lunie secure

Have a security concern? You can reach our team at any time by emailing us at security@lunie.io

Key Management

Lunie is non-custodial. We don’t custody your funds or your private keys. Furthermore, we believe that maintaining ownership over your funds and private keys is an important part of participating the staking economy.

For your safety and security, Lunie will never ask for your private keys or backup codes (seed phrase). We will never store your private keys or backup codes on our servers. You will maintain custody of your accounts at all times.

To send transactions with Lunie, you’ll have to sign them with your Ledger Nano and the Cosmos Ledger app, use our mobile apps, or use the Lunie browser extension.

Coordinated Vulnerability Disclosure Policy

To protect our users and reduce harm to the community, we ask security researchers to keep vulnerabilities and communications around vulnerability submissions private and confidential until a patch is developed. In addition to this, we ask that you:

At present, we are most interested in bugs in our source code. Any bugs in services that we use (i.e. Github, Google Apps, or Netlify) should be reported directly to those services, and do not fall within the scope of our coordinated disclosure policy.

Please avoid filing security issues in our public repositories as this method of contact fully discloses security bugs to friends and adversaries alike, and makes it difficult for us to reduce harm for our users and community.

Vulnerability Disclosure Process

Once we receive a vulnerability report, we will take these steps to address it:

  1. Lunie will confirm receipt of the vulnerability report within 3 business days. The timing of our response may depend on when a report is submitted. Our daily operations are distributed in time zones across the globe, and response times may vary. If you have not received a response to a vulnerability report from us within 3 business days, we encourage you to follow up with us again for a response. We have a small team and we may not be able to meet the same response times of larger teams with more resources.
  2. Lunie will investigate and validate the security issue submitted to us as quickly as we can, usually within 7 business days of receipt. Submitting a thorough report with clear steps to recreate the vulnerability and/or a proof-of-concept will move the process along in a timely manner.
  3. If valid, Lunie will acknowledge the bug, and make the necessary code changes to patch it. Some issues may require more time than others to patch, but we will strive to patch each vulnerability as quickly as our resources and development process allows.
  4. Lunie will publicly release the security patch for the vulnerability, and acknowledge the security fix in the release notes. Public release notes may reference the person or people who reported the vulnerability, unless the reporters choose to be anonymous.

Contact Us

You can contact our team directly at security@lunie.io which is monitored by our core team. Thank you kindly.